Frequently Asked Questions

Absolutely, and we highly recommend it. CMe products are specifically formulated for Thai sensitive skin. Every formula is clinically tested by Dermscan Asia (Patch Test) and verified to cause zero irritation. Our full line is also 9-FREE — no fragrance, no alcohol, no parabens, and no other common irritants.

Cotton pads are one of the leading causes of premature fine lines due to friction. Our Cleansing Foam is a 3-in-1 Oil & Foam that dissolves makeup and sunscreen thoroughly with a gentle fingertip massage — no cotton pad needed. Simply rinse with water to preserve your skin barrier at its best.

CMe does not believe in overstating results like "radiant skin in 3 days." What you will feel immediately is hydration and no dry, tight sensation. For a genuinely strengthened skin barrier and lasting luminosity, allow 14–28 days — aligned with your skin's natural renewal cycle.

No full switch needed. Start with our Cleansing Foam as your first step to thoroughly clear pores, then continue with your favourite serum or moisturiser — a truly clean pore allows every product that follows to absorb and perform better.

Look for three things: a low irritation index (M.C.I.I below 0.2 is considered non-irritating), a formula that excludes fragrance and alcohol, and a texture that rinses completely clean without oily residue. CMe Cleansing Foam measured M.C.I.I at 0.03 (Dermscan Asia · study DA24A632 · n=22) and is 9-FREE. Read the full selection guide at How to Choose a Cleansing Oil for Sensitive Skin

Choose a gentle cleanser that removes makeup and excess oil completely without leaving pore-clogging residue — and without stripping your skin barrier through harsh scrubbing. CMe Cleansing Foam uses a 3-in-1 Oil & Foam texture designed for fingertip application, no cotton pad required, minimising friction. See the full guide at How to Choose a Cleanser for Oily Acne-Prone Skin

Look for a serum with verified dark-spot ingredients (such as Niacinamide and Alpha-Arbutin), gentle enough for sensitive skin (no fragrance, no alcohol), and backed by test results from a clearly identified source. CMe Brightening Serum is 7-FREE and features Niacinamide and Alpha-Arbutin as key active ingredients. Read the guide at How to Choose a Dark Spot Serum for Sensitive Skin

Niacinamide (Vitamin B3) helps regulate oiliness and makes pores appear refined. When selecting, check that it appears near the top of the ingredient list and that the formula is gentle enough for your skin. CMe Brightening Serum lists Niacinamide as its 2nd ingredient. See the full criteria at How to Choose a Niacinamide Serum

Check three points: SPF/PA values backed by actual lab results (not just label claims), filters covering both UVA and UVB, and a texture that blends without leaving a white tint. CMe Sunscreen SPF50+ tested at SPF 65.8 · UVA-PF 24.7 (Solar Test Asia · IV202602009/10) with a Soft-Matte finish — no white cast. Read the guide at How to Choose a Sunscreen Without White Cast

For oily skin in heat, choose a sunscreen that is lightweight, fast-absorbing, non-sticky, and has a clearly stated water-resistance duration. CMe Sunscreen SPF50+ is an invisible fluid soft-matte formula, water-resistance tested at 40 minutes, and is 8-FREE for sensitive skin. See the full criteria at How to Choose a Sunscreen for Oily Skin

Orders totalling 250.- or more receive free nationwide shipping. We dispatch via Kerry Express and Flash Express. Delivery typically arrives within 2–3 business days (orders are cut off daily, Monday–Friday).

Yes. Select Cash on Delivery at checkout. A courier handling fee of 30.- per order applies.

Your peace of mind comes first. If you receive the wrong item, a damaged product, or an unopened item you have changed your mind about, contact us for a return or exchange within 7 days via LINE OA (@cmecheertsume). Our team will handle it promptly, no complicated conditions.

Completely free to join, no fees whatsoever. The moment you sign up (Member tier), you receive a Welcome Gift of 150.- off your first purchase. Ongoing benefits include 2 monthly member coupons — 100.- off per order (Radiance tier: 200.-), limited to 1 coupon per order — and free shipping on every order of 250.- or more.